Handwoven Cushion Cover LCC0401

50% Cotton
50% Wool

Cushion Size 50x50cm

Suggested Filling Size 55-60x55-60cm

We appreciate your interest in our handmade cushions, thoughtfully crafted for both comfort and aesthetic appeal. To ensure your cushions remain in impeccable condition and provide lasting comfort, kindly adhere to these care instructions:

1. Daily Care:

   - Regularly fluff and shake the cushions to prevent the accumulation of dust and maintain their plushness.

   - Avoid placing the cushions on abrasive or dirty surfaces to minimize premature wear.

2. Cleaning the Outer Cover:

   - The outer cover of the cushions is a blend of 50% cotton and 50% wool.

   -  Do not machine wash the outer cover to prevent potential shrinkage, deformation, and damage to the wool fibers.

   - Spot clean any small stains by gently blotting the area with a clean, damp cloth and mild detergent. Avoid rubbing vigorously.

3. Dry Cleaning:

   - To ensure the durability and longevity of the cushions, dry cleaning is recommended.

   - Professional dry cleaners are skilled in handling delicate fabrics and blends like those used in our cushions.

   - It is important to inform the dry cleaner about the cushion's cotton-wool composition for appropriate care.

4. Hidden Zipper Closure:

   - Our cushions are designed with a concealed zipper closure on the back for easy removal and cleaning of the cover.

   - Before dry cleaning, ensure the zipper is securely fastened to prevent any damage during the cleaning process.

5. Storage:

   - When storing the cushions for an extended period, place them in a breathable storage bag and store in a cool, dry location away from direct sunlight. This helps protect the fibers and colors from fading.

6. Avoid Sun Exposure:

   - Prolonged exposure to direct sunlight can cause fading and deterioration of the fabric and fibers. Avoid placing the cushions in direct sunlight for extended periods.

7. Handling Wool:

   - Wool fibers have natural oils that help repel dirt and stains. Handle the cushions with clean hands to avoid transferring oils, which can attract dust.

These guidelines will assist you in maintaining the quality and beauty of your handmade cushions. Always remember that handmade products require a bit of extra care to preserve their charm. Should you have any queries or concerns, do not hesitate to contact us. Thank you for being a part of our valued community!

Note: Always refer to any care labels or instructions provided with the product, as specific details may vary based on the exact materials used in your cushions.

SHIPPING

Once we have received your payment, we will send your order confirmation via e-mail.

The items will be shipped within two business days.

You will receive updates about the status of your order. Also, you can track your shipping in real time from the orders section in your account.

• For domestic orders, our delivery takes 2-3 business days.
• For international orders inside the EU, our delivery takes 2-7 business days.
• For international orders outside the EU, our delivery may take 10 to 15 business days.

RETURNS

We want you to love your purchase, however, if you are not completely satisfied we gladly accept returns.

You have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unwashed, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. For more information, you can refer to our Returns & Refunds page.

To help us keep offering competitive prices and remain a sustainable small company, we kindly request a small fee to share the return shipping costs with you.

Last but not least, feel free to check out our website's Frequently Asked Questions page – it's a great resource for finding answers and solutions. We're here to make things easy for you!

Thanks for choosing LOUKA for your shopping needs, and don't worry – our customer support team is here to assist with any questions or concerns.